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Help Center

Homeowners

Homeowners

Adding Properties and Getting Started

How long until my property is ready to use?

Can I cancel my added property once I have ordered it?

How many properties can I have on my account?

Why did my property fail to process, and what do I do?

Measurements and Models

How accurate are my measurements?

How are my measurements done?

What if I have any errors within my 3D model?

Can I shop for materials directly on the site?

Creating Jobs

What types of jobs can I get done using Fairmarket?

What if I don’t want to actually proceed with a job?

Is my ideal target date when my job will get done?

Getting Bids

Do all the Fairmarket Contractors see each other's bids?

Are the contractors background checked?

I know a contractor. Can I invite them to my job?

Are the prices offered for my job, set prices?

No contractor has bid on my job. What can I do?

Who can bid on my jobs?

What information can be seen when I post a job?

If materials are needed for the job, who gets them?

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Hired Fairmarket Contractors

My contractor says he is finished, but I disagree. What do I do?

After hiring, can I cancel a job?

How do I pay my contractor?

Is the work done by my Fairmarket Contractor warrantied?

What can I do if I have a dispute with my contractor?

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Account Questions

What is the pricing for being a Fairmarket member?

Can I cancel my Fairmarket account anytime?

I need to edit information on my account.

Can I transfer my account to the buyer when I sell my home?

What do I do to dispute a charge?

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